Welcome to Brainbuzz.in (“we”, “our”, or “us”). By accessing or using our website https://brainbuzz.in and associated services (collectively referred to as the “Service”), you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with these Terms, please do not use our services.

1. General Terms

1.1. By registering and using our Service, you confirm that you are at least 18 years old or are accessing the Service under the supervision of a parent or guardian.
1.2. We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time without prior notice.
1.3. Continued use of the Service after any modifications constitutes your acceptance of the updated Terms.

2. Service Usage

2.1. Brainbuzz.in provides social media marketing and promotional services such as followers, likes, views, reach, and other engagement metrics.
2.2. These services are meant for digital marketing, brand visibility, and promotional use only.
2.3. You agree not to use our services for spam, fake engagement, misleading activities, or in violation of any social media platform’s terms of service (Instagram, Facebook, YouTube, Twitter/X, etc.).
2.4. We are not responsible for any account bans, suspensions, or restrictions resulting from the misuse of our services.

3. Account Responsibility

3.1. You are solely responsible for maintaining the confidentiality of your account credentials.
3.2. Ensure all registration information is accurate and current.
3.3. We reserve the right to suspend or terminate accounts found to be involved in fraudulent or abusive activity.

4. Payment & Refund Policy

4.1. All payments must be completed in full before the commencement of service.
4.2. Service pricing is subject to change at any time without notice.
4.3. Refunds will only be processed in cases where the order was not delivered due to a technical error on our end.
4.4. Refunds will not be issued for:

Incorrect information provided in the order.

Partial or dropped followers/views after successful delivery.

Delays caused by external platform issues or updates.
4.5. Chargebacks or payment disputes will result in immediate account suspension.

5. Delivery Policy

5.1. Delivery times mentioned on the website are approximate and may vary depending on network conditions or platform updates.
5.2. We do not guarantee continuous uptime due to reliance on third-party APIs.
5.3. Refill or replacement services will be provided only if stated in the specific service description.

6. Limitation of Liability

6.1. Brainbuzz.in will not be liable for any direct, indirect, or consequential damages arising from the use or inability to use our Service.
6.2. Users agree to use our Service entirely at their own risk.
6.3. We are not affiliated with or endorsed by Instagram, Facebook, YouTube, Twitter (X), or any other social media platform.

7. Prohibited Activities

You agree not to use our Service for:

Promoting illegal, violent, or explicit content.

Impersonating others or misrepresenting your identity.

Spamming, phishing, or hacking activities.

Violating the policies of any social media platform.

8. Privacy Policy

Your use of our Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. Please review it carefully before using our services.

9. Termination of Service

We may terminate or suspend access to our Service immediately, without prior notice, if any user is found violating these Terms or engaging in fraudulent or harmful behavior.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall fall under the exclusive jurisdiction of the courts of Delhi, India.